Cancellation Policy

By Customer:

• Prepaid & COD Orders:You can cancel prepaid & COD Orders within 12 hours of placing them. You'll receive a full refund within 48-72 hours to your original payment method.To cancel a order, email us at support@snowera.co.in.
  

  Please note: When contacting us by email, be sure to include your order number in the subject line for faster processing.

By Snowera:

We reserve the right to cancel orders in certain situations, including:

• Product Issues: Faulty product listings, pricing errors, or lack of available product/raw materials.
• Payment Concerns: Suspected fraudulent activity or payment issues.

If we cancel your order, we'll notify you via email or phone and take the following actions:

• Prepaid Orders: We'll issue a full refund to your original payment method.
• COD Orders: The cancellation will be processed, and no payment will be required.

Important Notes:

• We may request additional verification before accepting your order in case of unusual activity.
• Our decision on order cancellation is final.

We recommend:

• Reviewing your order details carefully before placing it.
• Contacting us as soon as possible if you need to cancel your order.